# Import

{% hint style="success" %}
Ergonode Transfer only supports simple file import via the HTTP protocol. Google Drive, MS Sharepoint, etc, are not supported.
{% endhint %}

{% hint style="info" %}
The file size limit is 350MB for a zip file and 1000MB for a file inside the zip.
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If you are just starting to work with Ergonode, remember that adding products will only be possible if elements such as attributes and their options, templates, template sections, appropriate units, multimedia, or categories have been created beforehand. 

If the products.csv import file refers to items that do not exist in Ergonode, the import will fail. 

You can add missing elements within one import - remember to configure the import profile properly and include appropriate CSV files.

{% hint style="info" %}
In a multimedia.csv file, the link must be HTML encoded, which means that special characters need to have their value. Ex: space is %20
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To create a new import, click on + NEW IMPORT and follow the instructions [here](/system/ergonode-transfer/import/creating-a-new-import-job.md).

<figure><img src="/files/uqEY3WJK6cf3uwCM6Wwy" alt=""><figcaption></figcaption></figure>

To start an import, follow the instructions [here](/system/ergonode-transfer/import/running-importing-data.md).

To delete the import profile, click on the bin icon.

<figure><img src="/files/dm37kr6uOtmm84TuAk08" alt=""><figcaption></figcaption></figure>


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